You acknowledge that 

1. many of our products are manufactured using natural materials, such as limestone, wood, marble and stone;
2. natural materials (and therefore our products) will inevitably vary in appearance, colour, texture and other characteristics;
3. natural materials may contain “flaws” which will affect the appearance of our products (for example, knots in the case of wood and fossils and fissures in the case of limestone);
4. natural materials will change over time (for example, some kinds of marble will naturally splinter in time); and
5. natural materials may be porous and as a result it may not be possible to clean stains from our products (for example, limestone is highly porous).
   

Without prejudice to your statutory rights as a consumer and any other mandatory legal rules, you will have no entitlement to return products to us, and will not hold us liable, in respect of any of these matters.